Fulfillment Policy
UMBR Media’s Fulfillment Policy:
Last Updated: 07/24/2024
Thank you for choosing UMBR Media for your video and film production needs. Please read the following fulfillment policy carefully to understand our commitment to providing high-quality services and the terms and conditions associated with our services.
1. Service Delivery and Setup:
UMBR Media specializes in the production of videos and films. We do not ship any physical goods as our services are entirely based on the creation and delivery of visual content.
Our team will handle the transportation of necessary equipment and set up as required for the production. This includes ensuring that all technical aspects are in place for a seamless filming experience.
2. Damages:
While we take utmost care in handling equipment and set up, UMBR Media is not responsible for any damages that may occur during the production process. Clients are advised to communicate any concerns or specific handling instructions for delicate equipment in advance.
3. Content Production:
UMBR Media commits to producing content such as, videos and films as described in the agreed-upon terms with the client(s). We will work diligently to meet the creative and technical specifications outlined in the project scope.
4. Legal Responsibility:
Clients are responsible for ensuring that the content produced by UMBR Media complies with all applicable laws and regulations. UMBR Media is not liable for any legal issues that may arise due to the content's nature, including but not limited to defamation, copyright infringement, or any other legal claims.
5. Rights and Usage:
UMBR Media retains the rights to share and repost the produced content for marketing and portfolio purposes. This includes, but is not limited to, sharing on our website, social media platforms, and other promotional materials.
6. Client Approval:
Clients will have the opportunity to review and approve the final content before it is published or delivered. Any necessary revisions should be communicated within the agreed-upon revision period.
7. Confidentiality:
UMBR Media respects the confidentiality of client information and the creative ideas shared during the production process. We will not disclose any sensitive information without the client's explicit consent.
8. Changes to the Fulfillment Policy:
UMBR Media reserves the right to modify this fulfillment policy at any time. Any changes will be effective immediately upon posting on our website or providing notice to clients.
By engaging with UMBR Media's services, clients acknowledge and agree to abide by the terms outlined in this fulfillment policy. If you have any questions or concerns, please contact us at support@umbrmedia.com.
Thank you for choosing UMBR Media for your video and film production needs.
- UMBR Media
(407) 205-2702